Artificial intelligence has moved from a boardroom buzzword to a core operational tool within the French financial landscape. A comprehensive new study by the Autorité des Marchés Financiers (AMF) reveals a significant shift: 90% of supervised entities have already integrated AI or have immediate plans to do so. For investment service providers and brokers, this marks an important stage, as the industry moves away from experimental pilots toward scaled, high-stakes production.
The AMF’s report serves as both a roadmap and a reality check. While firms are seeing substantial efficiency gains in automated reporting, market analysis, and AML monitoring, the regulator is also raising serious concerns about so-called “black box” algorithms and the industry’s growing reliance on a small group of global technology providers. As these tools become more advanced, the AMF draws a clear line: legal responsibility for AI-driven outcomes remains firmly with senior management, regardless of how autonomous a system may appear.
The study also highlights a clear gap between internal efficiency and client-facing transparency. While most current use cases focus on back-office productivity, the AMF stresses that any AI-assisted content, from onboarding chatbots to pricing support, must remain accurate, explainable, and subject to continuous human oversight. The use of AI does not reduce the obligation to act in the best interests of clients. If anything, it raises the standard for supervision.
Our latest feature breaks down the AMF’s findings, including the risks linked to off-the-shelf solutions and the required steps to maintain human oversight in an increasingly automated environment.
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